Privacy Policy

Pion Global Private Limited (“Pion Global”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, process, share, and protect your information when you access or use the PIEDAP platform or visit our product website https://pionglobal.com.

As a proprietary digital platform offering Generative AI-powered enterprise services in project management, quality engineering, assessments, test automation, and regulatory compliance, PIEDAP is designed with data integrity, transparency, and security at its core.

By accessing this website, registering an account, or using the PIEDAP services, you consent to the terms described in this Privacy Policy.

PIEDAP (Pion Intelligent Enterprise Digital Assurance Platform) is a proprietary product owned and operated by Pion Global Private Limited, an Indian IT Products and Services company offering technology consulting, Product Engineering, digital transformation, Quality Engineering, DevOps, AI solutions, and platform-based services.

This Privacy Policy applies specifically to data collected via the PIEDAP product website and the PIEDAP platform services.

We collect several types of personal and technical information through the PIEDAP product website and platform, based on your interaction:

a. Information You Provide Voluntarily
• User and company details: Name, business email, phone number, organization name, designation
• Account credentials: Username, password (hashed/encrypted)
• Platform usage details: Inputs related to project management, QA assessments, test cases, feedback, documents
• Support and communications: Emails, support tickets, feedback forms, webinar registrations

b. Information Collected Automatically
• Device and access information: IP address, browser type, operating system, session logs
• Behavioural data: Click patterns, feature usage, session duration, time on page
• Cookies and tracking: Analytics tools like Google Analytics or Hotjar may be used to collect user behaviour and performance insights

c. Third-Party or Public Sources
• If you access PIEDAP through a partner or integrator, certain metadata or business identifiers may be shared with us under contractual obligations.

We process the data we collect from you for the following purposes:

• To allow account registration, access, and secure login to the PIEDAP platform
• To deliver PIEDAP’s AI-based services related to Project360, NexGenQE, EvalNext, GRSNest, ScribeGenix, project governance, and KPI reporting
• To personalize platform features based on role, industry, and project needs
• To communicate with you regarding updates, service alerts, feature releases, or support
• To conduct platform analytics and performance monitoring
• To detect and prevent misuse, unauthorized access, or fraudulent activity
• To meet regulatory, contractual, and legal obligations

For users in regions governed by data protection laws such as the GDPR or CCPA, we process personal data based on the following lawful grounds:

• Consent: For marketing emails, analytics cookies, or newsletters
• Contractual necessity: To deliver the core features and services of PIEDAP
• Contractual necessity: To deliver the core features and services of PIEDAP
• Legitimate interest: To enhance platform performance, perform usage analytics, and support user engagement
• Legal obligation: To comply with tax, regulatory, and law enforcement obligations

The PIEDAP product website uses cookies and similar technologies for:

• Website analytics and traffic measurement
• Platform performance optimization
• User personalization and content targeting
• You may manage your cookie preferences using the cookie banner on our website or adjust settings in your browser.

Pion Global does not sell your personal data. However, we may share data under the following strictly controlled conditions:

• With authorized third-party processors: For hosting, storage, analytics, email delivery, and support services (e.g., AWS, SendGrid, HubSpot)
• With Pion Global subsidiaries or internal teams: For operational continuity and service delivery
• With regulators or authorities: If mandated by law, legal proceedings, or government requests
• In mergers, acquisitions, or transfers: Subject to confidentiality agreements and safeguards

All vendors and partners with access to data are contractually bound to adhere to confidentiality, data protection, and cybersecurity standards.

We implement strong security protocols to ensure the protection and confidentiality of user data:

• Data encryption: Both in transit (TLS/SSL) and at rest (AES-256)
• Access control: Role-based access, audit logging, and identity management
• Hosting infrastructure: Secure cloud environments (e.g., AWS, Azure)
• Monitoring: Intrusion detection, vulnerability scans, and routine assessments
• Data minimization: We collect only the minimum data needed to fulfil our services

We retain personal and business data only for as long as necessary to:

• Provide the services you have subscribed to
• Meet contractual or legal requirements
• Support analysis, reporting, and client communication

After the data retention period expires, data will be deleted, anonymized, or securely archived.

The PIEDAP platform and services may involve cross-border data transfers. Where applicable, we ensure:

• Adequate data protection through Standard Contractual Clauses (SCCs) or equivalent mechanisms
• Compliance with applicable laws in jurisdictions such as the EU, UK, and US

Depending on your jurisdiction, you have the right to:

• Access a copy of your personal data
• Request correction or deletion of your data
• Restrict or object to data processing in certain scenarios
• Withdraw consent at any time (without affecting prior processing)
• Request a copy of your data in a portable format (Data Portability)
• Lodge a complaint with a Data Protection Authority

To exercise these rights, email us at. info@pionglobal.com.

PIEDAP is a business platform intended for adult professionals. We do not knowingly collect personal data from individuals under 16 years of age. If we become aware of such data, we will delete it promptly.

PIEDAP may offer integrations with third-party tools or direct links to external sites. This Privacy Policy does not govern third-party practices. We encourage users to read the privacy policies of those external platforms before interacting with them.

Pion Global may update this Privacy Policy from time to time to reflect changes in:

• Laws and regulatory requirements
• Platform features and architecture
• Internal practices or third-party services

Any significant changes will be communicated via email or prominently on the PIEDAP website. Your continued use of the platform indicates your acceptance of the revised policy.

For any queries, concerns, or requests related to Privacy Policy, you may contact:.